Frequently asked questions about Certu
Certu builds AI agents that answer clients on WhatsApp, follow up, book appointments, and log everything in the CRM, trained on your business. Plans are Start (US$ 75/month), Pro (US$ 120/month), Max (US$ 249/month), and Max + (US$ 1290/month), with a free 50-message trial on monthly plans (except Max +), a 30-day guarantee, and no contracts. The agent goes live the same day and works 100% remotely, for all of Brazil. WhatsApp +55 (48) 99218-4265, answered by the Certu agent 24 hours a day.
Build your agent and watch it answer with your own business information.
Build my agent for free Building it is free, no signup and no card.How do I start using Certu now?
Create your agent at /criar-meu-agente: paste the business website, Instagram, or Facebook and see the Agent ready right away. To see an agent working first, try the live demo, free and with no sign-up needed. If you prefer to start by chatting, message the Certu agent on WhatsApp: it answers right away, anytime.
Is Certu safe?
Public tax ID (65.868.342/0001-73), a Brazilian company serving the whole country. The agent connects to your WhatsApp just like WhatsApp Web: your phone works as usual, you stay in control, and you can pause it whenever you want from the Dashboard.
How do I reach Certu support?
On WhatsApp +55 (48) 99218-4265, answered by the Certu AI agent 24 hours a day: the exact same product that answers customers for subscribers. Email: [email protected] for non-urgent questions.
Frequently asked questions
- What does the Certu AI agent do?
- It answers customers on WhatsApp right away, 24 hours a day, following your business rules. It follows up with people who disappeared, books appointments, takes orders, and saves every conversation to a customer profile.
- How much does Certu cost?
- Start US$ 75/month, Pro US$ 120/month, Max US$ 249/month, and Max + US$ 1290/month, all with CRM included. Before picking a plan, you get 50 free test messages, no credit card needed. On the yearly plan, you save about 17%.
- How does the 50-message trial work?
- You use the full plan for your first 50 messages with no card needed, and you only pay if you decide to keep going. After that, Pro is US$ 120/month with no contract.
- Do I need technical skills?
- No. You fill in the Brain with your business info, connect WhatsApp, and the agent goes live. Support replies on WhatsApp right away, 24 hours a day.
- Does my WhatsApp keep working as usual?
- Yes. The agent connects just like WhatsApp Web: your phone stays normal and you can reply alongside it whenever you want.
- How long does setup take?
- The agent goes live on the same day: you fill in the Brain, connect WhatsApp, and it starts helping customers. Everything happens in the Dashboard, without waiting for appointments.
- Is there a contract?
- No. The plan is monthly and you can cancel whenever you want, with no fee and no hassle.
- Does Certu work in my city?
- Yes. The operation is 100% remote, from agent creation to support, for businesses all over Brazil.