Who is CertuAI and how does it work?
CertuAI is a Brazilian company that builds AI agents and automations for small and medium businesses: automated WhatsApp customer service, lead follow-up, scheduling, Phone Agent, and system integrations. The platform connects WhatsApp through the official Meta API (Cloud API), as a WhatsApp Business Platform Tech Provider, or by QR code. 100% remote operations, with agents going live on the same day, directly from the dashboard. Founded and run by Bernardo Villela, founder and CEO. CNPJ 65.868.342/0001-73.
Build your agent and watch it answer with your own business information.
Build my agent for free Building it is free, no signup and no card.Why does CertuAI exist?
Running a small business turns you into its bottleneck: every message, booking, and spreadsheet goes through your hands. CertuAI exists to take this manual work off your plate. An AI agent trained on your business replies right away, follows up, books appointments, and logs everything in the CRM, 24 hours a day, with no payroll.
Who is behind CertuAI?
Bernardo Villela, founder and CEO of CertuAI, in Florianópolis.
Bernardo is accountable for the company: he writes the articles on the AI Blog, is the spokesperson in the press kit and the person responsible for personal data in the privacy policy. Profile on LinkedIn.
What does CertuAI build?
Automated WhatsApp support, lead follow-up, booking, audio replies, AI phone agent, and integrations between the tools your business already uses. For those who need it, the service also covers digital presence basics: Google profile and a WhatsApp business number.
What are CertuAI's real numbers?
- Replies in seconds, 24 hours a day, including weekends and holidays
- AI agents created: the live count is in the numbers strip at the bottom of this page
- Tech Provider for Meta's WhatsApp Business Platform
- Real businesses live: from gyms and real estate to textile manufacturing and therapists
- Nationwide coverage: 100% remote setup and support
How does CertuAI work?
Everything is self-serve in the Dashboard: you create your agent for free, fill the Brain with your business info, connect your WhatsApp, and your agent goes live the same day. Support answers 24 hours a day on WhatsApp, handled by CertuAI's own agent.
Where is CertuAI located and what cities does it serve?
Operations are 100% remote: from creating the agent to ongoing support, everything happens online for businesses all across the country.
Frequently asked questions
- What does CertuAI do?
- CertuAI builds AI agents and automations for small and medium businesses: WhatsApp support, lead follow-up, booking, phone agent, and system integrations.
- How many agents has CertuAI created?
- The live count is in the numbers strip at the bottom of this page, read on every visit. It counts agents created on the platform, trials included, not paying customers. Businesses range from gyms and real estate to textile manufacturing and therapy.
- Who founded CertuAI?
- Bernardo Villela, founder and CEO of CertuAI. He signs the blog articles, is the company spokesperson and the person responsible for personal data.
- Is CertuAI a registered company?
- Yes. Certu Ltda, CNPJ 65.868.342/0001-73. A registered Brazilian company in operation, serving businesses in Brazil and abroad.
- Can you try it before paying?
- Yes. Creating your agent and seeing it work is free, no credit card required, and paid plans include 50 free test messages before the first charge.
- Does CertuAI work in my city?
- Yes. The operation is 100% remote and covers the entire country.
- How can you contact CertuAI?
- WhatsApp: +55 (48) 99218-4265. Email: [email protected].
