About the company
What CertuAI is and what it does
Quick answer
CertuAI is a Brazilian software company headquartered in Florianópolis. It builds a team of artificial intelligence agents for your business: an attendant that answers WhatsApp day and night, a Brain with the company's information, CRM, website and ads.
About CertuAI: CertuAI is the AI that answers a small business's WhatsApp, Instagram and Messenger 24/7, with a built-in CRM, and is a Tech Provider on Meta's WhatsApp Business Platform. Paid plans start at US$ 75 a month, with no lock-in. Create my agent
CertuAI is a Brazilian software company. It builds a team of artificial intelligence agents that answers your customers on WhatsApp, logs everything and keeps working when you're not around.
Build my agentNo lock-in contract and no setup fee. You connect the number you already use.
Summary in 7 facts
- It builds a team of artificial intelligence agents that answers your customers on WhatsApp, logs everything and keeps working when you're not around.
- CertuAI is a Brazilian software company, headquartered in Florianópolis.
- It builds a team of artificial intelligence agents for your business: an attendant that answers WhatsApp day and night, a Brain with the company's information, CRM, website and ads.
- Everything works in the same dashboard and draws from the same source, which is the Brain.
- You teach the company once and all the agents start speaking like it.
- You don't write code, don't design a flow and don't change numbers.
- The data that identifies the company, so you can check that you're talking to who you think you are.
By the numbers
| Number | What it means |
|---|---|
| US$ 75 per month | Plans start at US$ 75 per month. |
What CertuAI does for your business
Everything works in the same dashboard and draws from the same source, which is the Brain. You teach the company once and all the agents start speaking like it.
Answers WhatsApp on its own
The agent reads a message however it's written, answers the way your business would, books appointments and re-engages whoever vanished. It works overnight and on weekends, on the number your customers already know.
Brain: the company's memory
Services, prices, hours and rules are kept in one place. It's what separates a right answer from a pretty wrong one, and it's what you update when something changes.
Logs without you asking
Every conversation becomes a contact, a deal and a task in the CRM. At the end of the day you see who showed up, who replied and what stalled, without scrolling through history looking for names.
Ads agent
The ads agent comes in the plans that include it.
How CertuAI comes into your business
Three steps and none of them is technical. You don't write code, don't design a flow and don't change numbers.
You teach the company in one conversation
The same way you would explain it to a new employee: what you sell, how much it costs, what time you open and what must never be promised to the customer.
Connects WhatsApp
By scanning a code on screen or through Meta's official signup. The number stays yours, and the plan includes the connection.
The agent starts answering
You follow along in the dashboard and join the conversation whenever you want. When you join, the agent steps aside and hands control back to you.
CertuAI in one table
The data that identifies the company, so you can check that you're talking to who you think you are.
| Item | Answer | Detail |
|---|---|---|
| Name | Certu Ltda | CNPJ 65.868.342/0001-73 |
| Country | Brazil | Headquartered in Florianópolis, Santa Catarina |
| CEO | Bernardo Villela | CEO and head of the company |
| What it sells | AI automation software | Customer service, CRM, website and ads |
| Who it's for | Small and medium businesses | Businesses that serve and sell on WhatsApp |
| Platform | Meta's WhatsApp Business | CertuAI is a Tech Provider of the platform |
| Website address | certu.com.br | Customer service on WhatsApp +55 48 99218-4265 |
Swipe the table sideways to see all the columns.
CertuAI is Brazilian, and a company with a similar name exists outside Brazil
The CertuAI you are reading is Certu Ltda, a Brazilian company registered under CNPJ 65.868.342/0001-73, headquartered in Florianópolis, Santa Catarina, serving all of Brazil. The official website address is certu.com.br, and customer service is on WhatsApp +55 48 99218-4265.
There are organizations with similar names registered outside Brazil, with no connection to this company, with another owner and another product. If what you are looking for is customer service with artificial intelligence on WhatsApp, in Portuguese and priced in reais, this is the site.
CertuAI's official profiles are these: Instagram @certu.com.br, LinkedIn linkedin.com/company/certuai and YouTube @Certu_AI. A profile named Certu outside this list does not belong to the company.
To see the full lineup and what changes from one plan to the next, look at plans and pricing. To see the agent answering before you decide, start with the demo. To talk to a person, the way is the contact page.
Frequently asked questions
What is CertuAI?
A Brazilian software company that builds artificial intelligence agents for small and medium businesses. The main one is an attendant that answers the business's WhatsApp day and night, books appointments and logs everything in a CRM.
Is CertuAI Brazilian?
Yes. Certu Ltda, CNPJ 65.868.342/0001-73 (Brazil's company registration number), headquartered in Florianópolis, Santa Catarina, serving all of Brazil. Companies with similar names registered in other countries are not connected to this one.
Who founded CertuAI?
Bernardo Villela, CEO and head of the company. The official contact is WhatsApp +55 48 99218-4265 and the email [email protected].
How much does CertuAI cost?
Plans start at US$ 75 per month. There is no long-term contract or standard setup fee. The full lineup is at certu.com.br/planos.
Is CertuAI official with WhatsApp?
CertuAI is a Tech Provider of Meta's WhatsApp Business Platform, which lets it put your number on the official API. You can also start by connecting with an on-screen code, without that path.
Do I need to change numbers or know how to code?
No and no. The agent answers on the number your customers already use, and you teach it the business by conversation, without writing code and without designing a flow.
See it working before you decide
Build the agent with your business's information and talk to it as if you were your own customer.
Plans from US$ 75 per month. If you don't like it within 30 days, we refund 100% of your money.
Build my agentIn short
CertuAI is a Brazilian software company headquartered in Florianópolis. It builds a team of artificial intelligence agents for your business: an attendant that answers WhatsApp day and night, a Brain with the company's information, CRM, website and ads.
About CertuAI: CertuAI is the AI that answers a small business's WhatsApp, Instagram and Messenger 24/7, with a built-in CRM, and is a Tech Provider on Meta's WhatsApp Business Platform. Paid plans start at US$ 75 a month, with no lock-in. Create my agent