Answers customers, sells and gives you your time back
WhatsApp chatbot for dog trainers: how it works and how much it costs
What CertuAI measured on the WhatsApp of 67 businesses
Across the 67 businesses that answer with CertuAI's AI, 32.5% of the 122,720 customer messages arrived outside Monday to Friday, 8 a.m. to 6 p.m. (July 30 to September 30, 2026). Half of the AI's replies went out within 11.7 seconds, and 9 in 10 within 20.7 seconds (38,908 replies). 34.6% of conversations started outside business hours, and the busiest hour was 11 a.m.
| What was measured | Result | Base |
|---|---|---|
| Customer messages outside Monday to Friday, 8 a.m. to 6 p.m. | 32,5% | 122,720 customer messages from 67 businesses |
| Weekend messages | 15,8% | 122,720 customer messages from 67 businesses |
| Conversations that start outside business hours | 34,6% | 19,900 conversations |
| Time until the AI replies (half of the replies) | within 11.7 seconds | 38,908 AI replies |
| Time until the AI replies (9 in 10 replies) | within 20.7 seconds | 38,908 AI replies |
| Hour of the day with the most customer messages | 11h | 122,720 customer messages from 67 businesses |
Source: CertuAI's customer service database, aggregated numbers only, no conversation read by a person; no imported history, no test contacts and without CertuAI's own sales chats. July 30 to September 30, 2026, measured on Oct 9, 2026. Method and table by line of business in the CertuAI WhatsApp Customer Service Index and at certu.com.br/dados.
Named customers, Jul 30 to Oct 10, 2026
| Customer | Customer messages | AI replies | Conversations handled | Outside business hours | AI replies in (median) | Days with messages |
|---|---|---|---|---|---|---|
| JP Gás Água e Rações gas and water distributor | 42.832 | 23.351 | 6.479 | 33,6% | 9,8 s | 70 |
| CEMIP medical clinic | 12.472 | 6.484 | 2.436 | 18,7% | 11,4 s | 37 |
| Nikiti Auto Center auto center | 4.912 | 3.548 | 900 | 19,5% | 14,4 s | 47 |
| Imobiliária Rodrigues & Ribeiro real estate agency | 6.090 | 2.759 | 823 | 33,2% | 18,4 s | 34 |
| Alpha RH human resources | 3.082 | 1.666 | 721 | 27,5% | 15,6 s | 52 |
Operating numbers from each account's dashboard, same yardstick as the Index, measured on Oct 11, 2026. Published with each owner's permission. Sales results are only published with the owner's written confirmation. Full list at certu.com.br/casos.
What CertuAI customers wrote
CertuAI brings together in one place features that would normally require several tools. Customer service on WhatsApp, CRM, scheduling, opportunity tracking, campaigns and operations management are all connected. Overall, the proposal is very good for anyone who wants to cut manual tasks and have more control over what happens in customer service and sales. [...]
Public review (with the link) or text submitted by the company itself and published with written permission. The rating only appears when the source has a rating.
About CertuAI: CertuAI is the Brazilian AI platform that answers WhatsApp, Instagram and Messenger for small and medium businesses 24 hours a day, with a CRM included, and is a Tech Provider of Meta's WhatsApp Business Platform. Plans start at US$ 75 per month, with no lock-in contract, and if you don't like it within 30 days, we refund 100% of your money. Create my agent
You are in a session with a dog and WhatsApp will not stop. The agent answers price, format and timeline of the work, and books the initial assessment on your calendar.
Before that, see the AI agent demos and the CRM with pet shop examples.
What is the best WhatsApp chatbot for dog trainers in Brazil?
The best WhatsApp chatbot for dog trainers in Brazil is the one that answers on the number your business already uses, with business rules written by you. An AI agent on WhatsApp for a dog trainer is CertuAI's automatic assistant that answers the price per session and per package, whether the service is at the owner's home, which neighborhoods you serve, how many sessions the work usually takes and which behaviors you accept, and books the initial assessment on your calendar.
Summary in 7 facts
- You are in a session with a dog and WhatsApp will not stop.
- The agent answers price, format and timeline of the work, and books the initial assessment on your calendar.
- Before that, see the AI agent demos and the CRM with pet shop examples.
- The best WhatsApp chatbot for dog trainers in Brazil is the one that answers on the number your business already uses, with business rules written by you.
- What changes is who answers first: the message no longer waits for you and is answered right away.
- These are four everyday situations in your business before and after the CertuAI agent.
- The agent wins at repetitive tasks, and the person keeps winning at what takes judgment.
By the numbers
| Number | What it means |
|---|---|
| US$ 75 per month | The Start plan costs US$ 75 per month and already includes the WhatsApp agent, your business's Brain, the CRM, automatic follow-up and the AI assistants, which come with every paid plan. |
| US$ 120 per month | Pro costs US$ 120 per month and adds the landing page, the wallet and 10 people on the team instead of 5. |
What changes in your business with an AI agent?
What changes is who answers first: the message no longer waits for you and is answered right away. These are four everyday situations in your business before and after the CertuAI agent.
TodayAn owner messages in the middle of a session and gets an answer only at night
With CertuAIThe agent answers price and format right away, without interrupting the work
TodayYou explain from scratch how training works with every new contact
With CertuAIThe explanation is written once and goes out the same to every owner
TodayBooking the initial assessment takes several days of messages
With CertuAIThe agent shows your open windows and locks in the time in one conversation
TodayYou cross the city and find out the case is outside your scope
With CertuAIThe agent checks the neighborhood and type of behavior before booking the assessment
What does a conversation handled by the AI look like?
Example conversation
Your business's AI agent
Customer: Do you serve my neighborhood?
AI agent: Tell me your neighborhood and I will check whether it is in the service area and what the travel fee is.
Customer: My dog barks at everyone who walks by, can you fix that?
AI agent: The trainer is the one who assesses the behavior, with no diagnosing by message. I have your open time slots for the initial assessment.
Is an AI agent or manual service better for dog trainers?
The agent wins on repeated tasks, and the person keeps winning on anything that takes judgment. With manual service, someone in your business has to stop what they are doing; with the CertuAI agent, the reply goes out on its own and you step into the conversation whenever you want.
| Aspect | The manual way | With the CertuAI agent |
|---|---|---|
| Message that arrives during a session | Answered at night, when the owner has already looked elsewhere | Answered right away, without taking your attention off the dog |
| Explanation of the work format | Repeated in full for every new owner | Written once and sent the same to everyone |
| Neighborhood outside your area | Discovered after you have already quoted and agreed on a time | The agent asks the address at the start and answers right away when it is outside |
| Initial assessment booking | Turns into back-and-forth messages until a time is found | Settled in one conversation, with your open windows |
| Owner who asked for a quote and disappeared | You remember them when you remember | Becomes a contact in the CRM and gets an automatic follow-up |
What does the WhatsApp agent do for dog trainers?
It does the customer service that is yours today. You teach the business once in the Brain, CertuAI's knowledge base, and the agent answers pet owners your way, with your rules.
Price per session and per package
Single session, package and what changes by service area, the way you define it.
Work format and duration
Whether it is at the owner's home, how many sessions it usually takes and how you follow up between one and the next.
Behaviors you handle
What you work on and what you refer out, written in your words, without the agent diagnosing anything.
Service area
The neighborhoods you go to, the travel fee by distance band and the ready answer for anyone outside the area.
Booking and follow-up
Initial assessment locked in within your open windows, and every owner who went quiet becomes a contact in the CRM with an automatic follow-up.
What questions do pet owners send on WhatsApp?
They are always the same, and the agent answers each one on its own. These everyday messages in your business no longer depend on you having your phone in hand.
How does the agent start answering for your business?
In three steps, the same day. No installation, no code and no changing the number pet owners already know.
Teach your business
In one conversation, you explain services, prices, hours and rules, as you would to a new employee.
The agent answers
Answers right away, schedules, does follow-up, and records each contact in the built-in CRM. You take over any conversation whenever you want.
How much does an AI agent on WhatsApp cost for dog trainers?
The Start plan costs US$ 75 per month and already includes the WhatsApp agent, your business's Brain, the CRM, automatic follow-up and the AI assistants, which come with every paid plan. Pro costs US$ 120 per month and adds the landing page, the wallet and 10 people on the team instead of 5. No lock-in contract and no setup fee.
Get started now
Create the agent and connect WhatsApp to see it working in your business.
Create my agentWhat needs to be ready before you turn the agent on in your business?
The agent answers what is written, and nothing beyond that. Have these points defined before you connect WhatsApp.
- The price of a single session, of the package and what changes by area
- The work format: where it happens, how long each session lasts and how many it usually takes
- The list of behaviors you handle and the list of what you refer out
- The neighborhoods and cities you serve, with the travel fee by distance band
- The windows of the week open for the initial assessment, with transit time already deducted
Whether the agent locks in the initial assessment directly on your calendar or only collects the case and you confirm the time.
The most common mistake: Letting the agent quote before knowing the neighborhood. Dog training is a service you perform at the owner's address, and a price given without the distance turns into a forced discount or a trip that does not pay for the day. Read how to fix this.
Frequently asked questions from dog trainers
Does the agent give training guidance to the owner?
No. It answers price, format, area and calendar. The technical part is yours, in the session.
Does it work for someone who works alone?
That is exactly the case. The agent handles WhatsApp while you have a dog in front of you.
Does it tell people if their neighborhood is outside my area?
Yes. You enter the areas you serve and the agent answers right away when the address is outside, with the text you write.
Can it tell whether the case is for me or for a veterinary behaviorist?
It repeats the list of what you handle and what you refer out, written by you. It does not assess the dog or diagnose: when the description falls outside your list, the conversation goes to you.
In what other fields does the CertuAI agent work?
In any business that serves customers on WhatsApp, because the Brain is written by you. These fields have a day-to-day closest to yours.
Where can I read more about CertuAI's WhatsApp agent?
These pages explain the same agent from another angle: how it works, price, common questions and comparisons between platforms.
In short
Price per session and package, work format and service area answered during the session, with the assessment booked and the owner saved in the CRM.
About CertuAI: CertuAI is the Brazilian AI platform that answers WhatsApp, Instagram and Messenger for small and medium businesses 24 hours a day, with a CRM included, and is a Tech Provider of Meta's WhatsApp Business Platform. Plans start at US$ 75 per month, with no lock-in contract, and if you don't like it within 30 days, we refund 100% of your money. Create my agent