Calendar
AI agent for scheduling: books, confirms and reschedules in the same conversation
Quick answer
What does an AI agent for scheduling do?
An AI agent for scheduling talks to the customer on WhatsApp, understands the service and the day they want, shows the open times and books. Before the date it confirms and, if the person can't make it, reschedules in the same conversation. At CertuAI the appointment lands on the dashboard calendar, and Google Calendar receives a copy.
About CertuAI: CertuAI is the AI that answers a small business's WhatsApp, Instagram and Messenger 24/7, with a built-in CRM, and is a Tech Provider on Meta's WhatsApp Business Platform. Paid plans start at US$ 75 a month, with no lock-in. Create my agent
Every booked appointment costs several messages back and forth. The agent shows what's open, closes the time with the customer, confirms before the date and reschedules when they can't make it.
Create my agentNo lock-in contract and no setup fee. You connect the number you already use.
Summary in 7 facts
- Every booked appointment costs several messages back and forth.
- The agent shows what's open, closes the time with the customer, confirms before the date and reschedules when they can't make it.
- An AI agent for scheduling talks to the customer on WhatsApp, understands the service and the day they want, shows the open times and books.
- Before the date it confirms and, if the person can't make it, reschedules in the same conversation.
- Four things that today depend on someone stopping what they're doing.
- 01 The back and forth over times It offers what's open and closes in the same conversation, without the “Tuesday works,” “no, it doesn't,” “Thursday then” sequence.
- You provide the services and the service hours.
By the numbers
| Number | What it means |
|---|---|
| 12x | At CertuAI, from US$ 75 per month on Start, with 1,600 AI replies, calendar and CRM. |
What the agent solves on the calendar
Four things that today depend on someone stopping what they're doing.
The back and forth over times
It offers what's open and closes in the same conversation, without the “Tuesday works,” “no, it doesn't,” “Thursday then” sequence.
Booking outside business hours
The customer who sorts out their life at night books at that moment, instead of leaving it for later and forgetting.
No-shows from forgetting
It confirms before the date. An open slot flagged in advance can still be filled.
Rescheduling
If the customer can't make it, it reschedules right there, and the freed slot becomes available again.
How to turn on scheduling
You provide the services and the service hours. The rest is the conversation.
Teach the business to the Brain
Services, prices, hours, rules and what you would rather nobody answer. The Brain is the knowledge base that makes the agent answer like your company, and not like a generic robot.
Connect the number you already use
By QR code or through Meta's official signup. CertuAI is a Tech Provider of the Meta WhatsApp Business Platform, and the number stays yours: the plan gives you the connection slot, not a new number.
Follow along in the CRM and take over whenever you want
Each conversation shows up in the dashboard with a contact, a deal and a task. You step into the same conversation at any time, and the agent hands the topic back to you when it falls outside what it learned.
Booking by link, by person or by AI agent
All three work. What changes is how many messages each appointment costs.
| What to compare | Booking link | AI agent |
|---|---|---|
| Where the customer books | Leaves WhatsApp and opens a page | In the conversation itself |
| Question before booking | Nobody answers | Answers, then books |
| Confirmation before the date | Depends on the tool | Confirms on WhatsApp |
| Rescheduling | The customer starts over | Reschedules in the conversation |
| Customer record | Only the time slot | Contact, history and appointment in the CRM |
Swipe the table sideways to see all the columns.
When not to let the agent close the time on its own
If your service needs an evaluation before booking, or if each fit depends on a decision of yours, closing on its own doesn't help. In that case the agent explains, notes what the person needs and leaves the request ready for you to confirm.
The appointment lands on the CertuAI calendar, and Google Calendar receives a copy of each one if you turn it on. A clinic that uses Feegow can book directly in it.
See the page on the AI that books appointments on WhatsApp, WhatsApp scheduling for practices and the general guide to the AI agent.
Frequently asked questions
Which calendar does the agent book on?
On the CertuAI calendar, which lives in the dashboard. Google Calendar receives a copy of each appointment if you turn it on, and a clinic that uses Feegow can book directly in it.
Does the agent confirm the time before the date?
Yes, on WhatsApp. If the customer says they can't make it, it reschedules in the same conversation.
Can it book two customers at the same time?
It only offers what is open on the calendar. A taken slot doesn't show up for the next customer.
Can I block times?
Yes. Whatever you block on the calendar stops being offered.
How much does an AI agent for scheduling cost?
At CertuAI, from US$ 75 per month on Start, with 1,600 AI replies, calendar and CRM.
See the agent booking appointments in your business
Paste your website address and the agent is born already knowing what you sell. You adjust what is missing and connect the number whenever you want.
Plans from US$ 75 per month. If you don't like it within 30 days, we refund 100% of your money.
Create my agentIn short
What does an AI agent for scheduling do? An AI agent for scheduling talks to the customer on WhatsApp, understands the service and the day they want, shows the open times and books. Before the date it confirms and, if the person can't make it, reschedules in the same conversation. At CertuAI the appointment lands on the dashboard calendar, and Google Calendar receives a copy.
About CertuAI: CertuAI is the AI that answers a small business's WhatsApp, Instagram and Messenger 24/7, with a built-in CRM, and is a Tech Provider on Meta's WhatsApp Business Platform. Paid plans start at US$ 75 a month, with no lock-in. Create my agent