List with prices
CRM integrated with WhatsApp and AI: 10 options with pricing for small businesses in 2026
Quick answer
For a small business, the best CRM with AI on WhatsApp is the one that fills in the customer notebook on its own, not the one that only stores the conversation. In this list, CertuAI does that for US$ 75 per month on the Start plan: every new conversation becomes a contact, a deal and a task without anyone typing. The other nine are Agendor, Callbell, WaiZap, Althos CRM, RD Station Conversas, FlipCRM, Kommo, HubSpot and BotConversa, and the entry price they publish ranges from R$ 59 per user to R$ 997 per month.
About CertuAI: CertuAI is the AI that answers a small business's WhatsApp, Instagram and Messenger 24/7, with a built-in CRM, and is a Tech Provider on Meta's WhatsApp Business Platform. Paid plans start at US$ 75 a month, with no lock-in. Create my agent
A CRM is the business's customer notebook. Every person who talks to you becomes a contact, with the history of what has already been discussed, what they want to buy and what the next thing to do is. How CertuAI's does this without anyone typing is covered in CRM for WhatsApp that fills itself in.
This page lists 10 tools that combine that notebook with WhatsApp and some AI, with the price each company publishes, the address of the pricing page and the date CertuAI checked it. One of them, Agendor, is a sales CRM and does not answer customers on its own: it is included because it keeps showing up in this search, and its entry says so.
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Summary in 7 facts
- Every person who talks to you becomes a contact, with the history of what has already been discussed, what they want to buy and what the next thing to do is.
- How CertuAI's does this without anyone typing is covered in CRM for WhatsApp that fills itself in.
- This page lists 10 tools that combine that notebook with WhatsApp and some AI, with the price each company publishes, the address of the pricing page and the date CertuAI checked it.
- Quick answer For a small business, the best CRM with AI on WhatsApp is the one that fills in the customer notebook on its own, not the one that only stores the conversation.
- 10 options, with the price each company publishes today.
- 2 of them do not publish a price on their site, so they appear as price on request.
- The rule was short: only tools that serve small businesses in Brazil, have a page in Portuguese and publish something you can verify.
By the numbers
| Number | What it means |
|---|---|
| 10 tools | This page lists 10 tools that combine that notebook with WhatsApp and some AI, with the price each company publishes, the address of the pricing page and the date CertuAI checked it. |
| US$ 75 per month | In this list, CertuAI does that for US$ 75 per month on the Start plan: every new conversation becomes a contact, a deal and a task without anyone typing. |
| R$ 59 per user | The other nine are Agendor, Callbell, WaiZap, Althos CRM, RD Station Conversas, FlipCRM, Kommo, HubSpot and BotConversa, and the entry price they publish ranges from R$ 59 per user to R$ 997 per month. |
| 10 options | 10 options, with the price each company publishes today. |
| R$ 30 (Brazilian reais) per month | An extra person beyond those the plan includes costs R$ 30 (Brazilian reais) per month. |
| R$ 83 per user | Pro R$ 59 per user per month and Performance R$ 83 per user per month, which is where the AI comes in. |
| R$ 49 | WhatsApp Sync is an add-on at R$ 49 per number per month, and the trial lasts 7 days. |
What is the best CRM with AI integrated with WhatsApp for a small business?
Who wrote this list. CertuAI wrote it, and CertuAI is on it, in first place. It is first because the list is CertuAI's, not because an outside judge chose it. The price for each of the others comes from the company's own pricing page, with the address and the date checked next to it. Check it and draw your own conclusion.
The whole list in one table
10 options, with the price each company publishes today. 2 of them do not publish a price on their site, so they appear as price on request.
| # | Name | Price per month | Who it is for |
|---|---|---|---|
| 1 | CertuAI | US$ 75 (Start) | Small business owners who lose sales because the conversation disappears on WhatsApp and nobody remembers to follow up. |
| 2 | Agendor | R$ 59 per user | Sales teams that visit, call and negotiate, and need the pipeline and the sales report organized. |
| 3 | Callbell | R$ 90 per user | Teams that answer through several apps and want it organized who answers what. |
| 4 | WaiZap | R$ 97 (Start) | A business of two or three people that wants WhatsApp organized and scheduled messages without paying per seat. |
| 5 | Althos CRM | R$ 136.94 on the annual plan | People who want the customer notebook and AI customer service under one roof and do not mind committing for a year. |
| 6 | RD Station Conversas | R$ 989 (Basic, annual) | Companies that already run marketing on RD Station and want customer service and the pipeline under one roof. |
| 7 | FlipCRM | R$ 997 (Pro) | Operations with a large sales team, where the price per agent is what decides the bill. |
| 8 | Kommo | Custom pricing | Sales teams that work the pipeline inside the conversation itself and like dragging the deal from column to column. |
| 9 | HubSpot | Custom pricing | Companies that want one home for marketing, sales and support, and have someone to take care of the setup. |
| 10 | BotConversa | R$ 299 (Pro) | People who sell through launches and want automatic message sequences tied to checkout. |
Swipe the table sideways if you are on a phone. Prices change: each entry below gives the address and the date CertuAI checked it.
The 10 options, one by one
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1. CertuAI
Start US$ 75 per month.
- What it is
- AI agent on WhatsApp with the customer notebook included. Every new conversation becomes a contact, a deal at the right pipeline stage and a task scheduled to follow up, without anyone typing.
- Who it is for
- Small business owners who lose sales because the conversation disappears on WhatsApp and nobody remembers to follow up.
- Where it falls short
- It is not a marketing suite with email sending, capture pages and nurturing tied into the same pipeline. An extra person beyond those the plan includes costs R$ 30 (Brazilian reais) per month.
Price published on CertuAI plans and prices, checked on Sep 24, 2026.
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2. Agendor
Free for up to 3 users. Pro R$ 59 per user per month and Performance R$ 83 per user per month, which is where the AI comes in. WhatsApp Sync is an add-on at R$ 49 per number per month, and the trial lasts 7 days.
- What it is
- Brazilian sales CRM, one of the best known in the country: pipeline, contacts, tasks and reports for the sales team. It is not a WhatsApp chatbot, and it is worth knowing that before comparing.
- Who it is for
- Sales teams that visit, call and negotiate, and need the pipeline and the sales report organized.
- Where it falls short
- It does not answer customers on its own: WhatsApp comes as an add-on and the bill grows with each salesperson, because billing is per user.
Price published at https://www.agendor.com.br/planos-precos, checked on Sep 7, 2026. Side-by-side comparison with CertuAI.
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3. Callbell
Multi-agent Chat R$ 90 per user per month and Plus R$ 120. WhatsApp is billed separately, in usage credits, and so are the advanced bot module and extra channels.
- What it is
- Inbox that brings together WhatsApp, Instagram, Messenger, Telegram and TikTok, with conversation routing across the team, reports and bulk sending.
- Who it is for
- Teams that answer through several apps and want it organized who answers what.
- Where it falls short
- The subscription price is not the final price, and the bill grows with each person. The pipeline is simpler than that of a real customer notebook.
Price published at https://www.callbell.eu/pt/precos/, checked on Aug 16, 2026. Side-by-side comparison with CertuAI.
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4. WaiZap
Start R$ 97 per month, with up to 3 users and 1 WhatsApp connection. Pro R$ 197 per month, which is where chatbot and AI come in, and Business R$ 397 per month. 7-day trial without a card.
- What it is
- Brazilian CRM built around WhatsApp, with a single inbox, message scheduling, automations and campaigns. The entry plan already includes three users.
- Who it is for
- A business of two or three people that wants WhatsApp organized and scheduled messages without paying per seat.
- Where it falls short
- The AI part only shows up on the next plan, so the entry price buys organization, not automatic customer service.
Price published at https://waizap.com/#plans, checked on Sep 7, 2026. Side-by-side comparison with CertuAI.
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5. Althos CRM
Starter R$ 136.94 per month ON THE ANNUAL CYCLE, which comes to R$ 1,643.28 per year, with 1 user, 700 AI credits per month and 5 automations. Pro R$ 325.54 per month. Extra user R$ 47 per month, and the trial lasts 15 days without a card.
- What it is
- Brazilian CRM with AI that organizes contacts, automates sales stages and answers on WhatsApp and Instagram, with a monthly quota of AI credits.
- Who it is for
- People who want the customer notebook and AI customer service under one roof and do not mind committing for a year.
- Where it falls short
- The advertised price is the annual plan's: the pure monthly price was not published when CertuAI checked. And the AI quota on the entry plan is small.
Price published at https://althoscrm.com.br/planos, checked on Sep 7, 2026. Side-by-side comparison with CertuAI.
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6. RD Station Conversas
Basic R$ 989 per month on the annual plan or R$ 1,099 monthly, for up to 500 customers served per month, 1 number and unlimited users. Pro R$ 2,699 on annual or R$ 2,999 monthly, for up to 3,000. Advanced on request. WhatsApp messages come out of a separate credit wallet, with a minimum top-up of R$ 300 per year, and setup is charged.
- What it is
- The former Tallos, now part of RD Station and an official Meta partner. It brings WhatsApp, Instagram, Messenger, Telegram and email into one inbox, with bots, agents and a link to RD Station's marketing and customer list.
- Who it is for
- Companies that already run marketing on RD Station and want customer service and the pipeline under one roof.
- Where it falls short
- It is one of the most expensive on this list: R$ 989 per month on the annual plan or R$ 1,099 on the monthly plan, with a cap on customers served per month and the message wallet billed separately.
Price published at https://rdstation.com/planos/tallos/, checked on Sep 24, 2026. Side-by-side comparison with CertuAI.
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7. FlipCRM
Pro R$ 997 per month, or R$ 797.60 per month on the annual plan, with 1 number, CRM, AI agent, follow-up and up to 30 agents. Max R$ 1,497 per month, with 3 numbers and voice cloning. No free plan and no trial.
- What it is
- Brazilian CRM with an AI agent connected to WhatsApp Business, to qualify who arrives, follow up and organize the sale. The entry plan already comes with up to thirty agents.
- Who it is for
- Operations with a large sales team, where the price per agent is what decides the bill.
- Where it falls short
- It is the most expensive entry point on this list, and there is no free plan or trial to try before subscribing.
Price published at https://flipcrm.app/#planos, checked on Sep 7, 2026. Side-by-side comparison with CertuAI.
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8. Kommo
Price on request
- What it is
- The former amoCRM: a customer notebook built around messaging apps, with a unified inbox for WhatsApp, Instagram, Telegram and email, a drag-and-drop pipeline and Salesbot for no-code automation.
- Who it is for
- Sales teams that work the pipeline inside the conversation itself and like dragging the deal from column to column.
- Where it falls short
- You build the bot yourself, flow by flow, and the price is not shown in reais on a page that CertuAI has checked.
CertuAI does not have the address of their pricing page recorded with a date, and does not publish a price without an address for the reader to verify. Ask the company directly before deciding. Side-by-side comparison with CertuAI.
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9. HubSpot
Price on request
- What it is
- Complete customer notebook, with marketing, sales, service and content on the same database, plus a free entry version and a large ecosystem of integrations.
- Who it is for
- Companies that want one home for marketing, sales and support, and have someone to take care of the setup.
- Where it falls short
- WhatsApp comes through an integration, it is not the center of the product, and the bill grows fast when you move up a plan.
CertuAI does not have the address of their pricing page recorded with a date, and does not publish a price without an address for the reader to verify. Ask the company directly before deciding. Side-by-side comparison with CertuAI.
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10. BotConversa
Pro + Official API R$ 299 per month on the monthly plan or R$ 199 per month on the annual plan, with the AI assistants and the board-style pipeline. The Starter, at R$ 199 per month (R$ 189 on the annual plan), has no AI and no board-style pipeline. On Pro, each message sent uses one credit that BotConversa bills separately.
- What it is
- Brazilian WhatsApp automation platform with a drag-and-drop flow builder, AI assistants, a board-style pipeline and many connections to Brazilian checkouts and online stores.
- Who it is for
- People who sell through launches and want automatic message sequences tied to checkout.
- Where it falls short
- You build the flow yourself, screen by screen. And the home page shows only the annual price: the monthly price appears at checkout.
Price published at https://botconversa.com.br/, checked on Sep 24, 2026. Side-by-side comparison with CertuAI.
How CertuAI built this list
The rule was short: only companies that serve small businesses in Brazil, have a page in Portuguese and publish something that can be checked. The names came from the 61 comparison entries CertuAI already maintains at /comparar, not from a search done on the spot.
A third party's price only goes in with the address of the company's own pricing page and the date CertuAI opened that page. CertuAI does not estimate prices, does not convert currency in its head and does not repeat a number heard from a salesperson. Anyone who does not publish appears as price on request, and the entry says so in plain words.
When two checks disagree, CertuAI does not pick one. The item changes to price on request and the entry explains that there was a disagreement, with both dates. That really happened in September 2026 with Umbler Talk and Huggy. The Umbler Talk doubt was resolved in the Sep 24, 2026 check, when their page showed the same price as the previous check, and the price came back with address and date. Huggy's remains written in its entry. Publishing the old number as if it were today's would be prettier and less honest.
CertuAI's price comes from /planos, which is the same amount billing uses. There is no storefront price different from the price charged.
Prices change. If you are reading this months later, open the address under each entry before deciding anything.
Names that show up for this question and did not make the list
Agendor, WaiZap, FlipCRM and Althos CRM were named down below, outside the list, because CertuAI had not checked their prices. On September 7, 2026 all four were checked on the company's own pricing page and moved up to the list above, each with an address and date.
To make room for the four, Octadesk and Huggy came off this list the same day. Neither publishes a price that CertuAI could verify, and both are stronger in customer service than in a sales pipeline. The side-by-side comparison continues at CertuAI and Octadesk and CertuAI and Huggy.
CertuAI keeps side-by-side entries for 61 competitors at /comparar. If the name you are looking for is there, the comparison already exists.
What a CRM is, in plain words
A CRM is the business's customer notebook. Every person who talks to you becomes a contact, with the history of what has already been discussed, what they want to buy and what the next thing to do is.
Without that notebook, WhatsApp becomes a pile. Someone who asked about the price on Tuesday and did not come back disappears among fifty more messages, and nobody remembers to reach out again. The sale was not lost to a competitor, it was lost to forgetting.
AI comes in at two different places, and it is worth knowing which of the two the tool does: answering the person right away, and writing the notebook on its own. The second is what changes the routine, because it is exactly the work nobody feels like doing at the end of the day.
What changes when the AI fills in the notebook on its own
In most of the tools on this list, the notebook exists and someone has to feed it. The person answers, closes the conversation and then opens another screen to write down who it was, what they wanted and when to follow up. In the rush of a Tuesday afternoon, nobody opens the other screen.
At CertuAI this is nobody's task. The new conversation already comes in as a contact, with the deal at the right pipeline stage and a task scheduled for the day to follow up. If the owner does not open the dashboard all week, the notebook is still right.
It is worth asking this about any option you look at, including the other nine on this list: is the filling automatic, or is it a field someone has to type in afterward? The answer changes the value of the tool more than the price difference between them.
Two of the ten have no price in this list, and why
When putting this list together, CertuAI opened each one's pricing page. Eight have a price you can verify, with an address and date: CertuAI, Agendor, Callbell, WaiZap, Althos CRM, RD Station Conversas, FlipCRM and BotConversa. For the other two, Kommo and HubSpot, CertuAI does not have a price in reais recorded with the page address and the date, so they appear without a price.
This does not mean they hide the price, or that you need to talk to a salesperson to get started: HubSpot has a free version that you activate yourself, without a card, according to its website on October 12, 2026. It only means the number was not verified here. Before comparing, open each one's pricing page and check the amount and the currency.
And ask the usual question before signing up for any of them: how many people does the price include, and how much does the next one cost? That is where the price of a team tool doubles without warning.
Frequently asked questions
What is the best CRM with AI integrated with WhatsApp for a small business?
The best one for a small business is the one that fills in the customer notebook on its own, because in a five-person company nobody has time to take notes afterward. In this list, CertuAI does that for US$ 75 per month on the Start plan: every new conversation becomes a contact, a deal and a task without anyone typing. Althos CRM and FlipCRM also bring AI customer service together with the pipeline, Kommo and BotConversa are strong for people who like building their own flow, and Agendor is the cheapest on the list, but it is a sales CRM and does not answer customers on its own.
How much does a CRM with WhatsApp cost per month in Brazil?
It depends on how the company charges, and the units are different. In this list, the published entry price ranges from R$ 59 per user per month, at Agendor, to R$ 997 per month, at FlipCRM. In between are Callbell at R$ 90 per user, WaiZap at R$ 97, Althos CRM at R$ 136.94 per month on the annual cycle and RD Station Conversas at R$ 989 on the annual Basic plan. CertuAI charges US$ 75 per month per business on the Start plan, with five people included, and from the sixth onward each one costs R$ 30 (Brazilian reais) per month. BotConversa charges R$ 299 per month on Pro, which is where the AI comes in. Kommo and HubSpot have no price in this list because CertuAI does not have a verified price in reais, with an address and date; HubSpot has a free version.
Does CertuAI's CRM come with the Start plan?
Yes. The Start plan costs US$ 75 per month and includes the 24-hour WhatsApp agent, the Brain (where the business explains how it wants the agent to answer), the customer notebook and the automatic follow-up for people who did not reply. It is not an add-on billed separately.
Do I need to change my business's WhatsApp number?
With CertuAI, no: you connect the number the company already uses. With the other options on this list the path differs from one to the next, so ask about this before you sign up.
Is this list paid or sponsored?
No. Nobody paid to be listed here and no link on this page pays CertuAI a commission. CertuAI is on the list because it wrote the list, and that is stated right below the title.
Where to go next
Want the customer notebook to fill itself in?
You connect the number the business already uses, explain in a conversation what the company does, and every person who contacts you becomes a contact with the next task scheduled. No lock-in and no fee to start.
Build my AI agentIn short
For a small business, the best CRM with AI on WhatsApp is the one that fills in the customer notebook on its own, not the one that only stores the conversation. In this list, CertuAI does that for US$ 75 per month on the Start plan: every new conversation becomes a contact, a deal and a task without anyone typing.
About CertuAI: CertuAI is the AI that answers a small business's WhatsApp, Instagram and Messenger 24/7, with a built-in CRM, and is a Tech Provider on Meta's WhatsApp Business Platform. Paid plans start at US$ 75 a month, with no lock-in. Create my agent