List with prices

The 8 AIs to answer patients on WhatsApp in 2026, with prices

Quick answer

The best AI to answer patients on WhatsApp is the one that books directly into the schedule the clinic already uses and never gives medical advice. On this list, CertuAI does that for US$ 75 per month and books into Feegow or Google Calendar. The other seven are Secretária IA, Cloudia, Robotizap, Clinia, WorkAI, Amplimed (Amélia) and DentistaBot: three publish a price, from R$ 89.90 to R$ 449.90 per month at entry level, and four don't.

About CertuAI: CertuAI is the AI that answers a small business's WhatsApp, Instagram and Messenger 24/7, with a built-in CRM, and is a Tech Provider on Meta's WhatsApp Business Platform. Paid plans start at US$ 75 a month, with no lock-in. Create my agent

A clinic doesn't buy AI to chat nicely. It buys it so the patient who writes at ten at night leaves the conversation with the appointment booked, and so nobody at the front desk spends the day answering how much it costs and whether insurance is accepted.

For the short list, with Clara and ClinicaBot and prices checked on October 9, 2026, see the Top 5 WhatsApp chatbots for medical clinics.

This page lists 8 options that promise this, with the price each company publishes on its own site, the address and the date CertuAI checked it. Those that don't publish a price appear as price on request, and the reason is written in the entry.

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Updated September 19, 2026 · 10 min read · Written by , CEO of CertuAI · Florianópolis (SC) · We serve all of Brazil

Summary in 7 facts

By the numbers

NumberWhat it means
8 optionsThis page lists 8 options that promise this, with the price each company publishes on its own site, the address and the date CertuAI checked it.
US$ 75 per monthOn this list, CertuAI does that for US$ 75 per month and books into Feegow or Google Calendar.
R$ 89,90The other seven are Secretária IA, Cloudia, Robotizap, Clinia, WorkAI, Amplimed (Amélia) and DentistaBot: three publish a price, from R$ 89.90 to R$ 449.90 per month at entry level, and four don't.
R$ 397.90 per monthSecretária IA Essencial plan from R$ 397.90 per month.
R$ 449.90 per monthCloudia Cloudia Pro [IA] from R$ 449.90 per month (200 conversations) to R$ 979.90 per month (1,200 conversations), on the monthly plan.
R$ 1.949,90Cloudia Elite, which includes AI scheduling and automatic reminders, from R$ 1,949.90 to R$ 2,979.90 per month.
R$ 700Setup from R$ 700.

What is the best AI to answer patients on WhatsApp in 2026?

Who wrote this list. CertuAI wrote it, and CertuAI is on it, in first place. It is first because the list is CertuAI's, not because an outside judge chose it. The price for each of the others comes from the company's own pricing page, with the address and the date checked next to it. Check it and draw your own conclusion.

The whole list in one table

8 options, with the price each company publishes today. 4 of them don't publish a price on their site, so they appear as price on request.

The 8 AIs to answer patients on WhatsApp in 2026, with prices
#NamePrice per monthWho it is for
1CertuAIUS$ 75 (Start)Small practice or clinic that wants the AI booking into the schedule without paying a setup fee.
2Secretária IAFrom R$ 397.90Medical or dental practice that wants a product made only for health.
3CloudiaFrom R$ 449.90Clinic with a front desk of up to 5 people that wants to connect the AI to the management system it already uses.
4RobotizapR$ 89,90Anyone who wants the lowest published price on this list and works by appointment.
5CliniaCustom pricingClinic with a high volume of patients that wants to measure confirmations and no-shows with a report.
6WorkAICustom pricingClinic that prefers a setup guided by the company's people.
7Amplimed (Amélia)Custom pricingClinic that already uses, or wants to use, Amplimed as its management system.
8DentistaBotCustom pricingDentist's office that wants a product with the profession's name.

Swipe the table sideways if you are on a phone. Prices change: each entry below gives the address and the date CertuAI checked it.

The 8 options, one by one

  1. 1. CertuAI

    Start US$ 75 per month, no lock-in and no setup fee.

    What it is
    AI agent on the clinic's WhatsApp that answers right away, books directly into Feegow or Google Calendar and logs each conversation in the CRM. On a health account, it follows clinical limits on its own: it doesn't diagnose, doesn't recommend medication and tells the patient to call SAMU (Brazil's emergency medical service) at 192 at any sign of an emergency.
    Who it is for
    Small practice or clinic that wants the AI booking into the schedule without paying a setup fee.
    Where it falls short
    It only books on its own in Feegow and Google Calendar: with iClinic and other systems the AI notes down the request and the front desk books. Registering a new patient in Feegow through the integration has not yet been tested in a real clinic.

    Price published at CertuAI plans and pricing, checked on Sep 19, 2026.

  2. 2. Secretária IA

    Essencial plan from R$ 397.90 per month. The Profissional plan is on request. The site mentions 3 free days to try Essencial, a 7-day guarantee and no lock-in.

    What it is
    Virtual secretary with AI built for the WhatsApp of doctors and dentists: answers, qualifies, schedules and confirms patients. Connects to Google Calendar and, according to the site, to systems with open integration like Clinicorp, DentalOffice, Feegow and Clínica nas Nuvens.
    Who it is for
    Medical or dental practice that wants a product made only for health.
    Where it falls short
    The published price is "from" and appears inside a questionnaire on the site; the most complete plan doesn't publish a price. Integration with a management system depends on the clinic's system having open integration.

    Price published at https://usesecretariaia.com/, checked on Oct 9, 2026.

  3. 3. Cloudia

    Cloudia Pro [IA] from R$ 449.90 per month (200 conversations) to R$ 979.90 per month (1,200 conversations), on the monthly plan. Cloudia Elite, which includes AI scheduling and automatic reminders, from R$ 1,949.90 to R$ 2,979.90 per month. Setup from R$ 700.

    What it is
    Customer service platform for clinics with an AI agent, flow chatbot, CRM and reports, with integration to more than 40 management systems, according to the site.
    Who it is for
    Clinic with a front desk of up to 5 people that wants to connect the AI to the management system it already uses.
    Where it falls short
    AI scheduling and automatic reminders are only on Elite, the most expensive plan. An extra WhatsApp number costs R$ 200 per month and an extra agent R$ 30 per month.

    Price published at https://cloudia.com.br/planos/, checked on Sep 19, 2026.

  4. 4. Robotizap

    Single plan at R$ 89.90 per month, with a 7-day trial with no card.

    What it is
    Scheduling system over WhatsApp with a virtual assistant or AI, reminders and confirmations, waitlist, deposit collection and finance, on Meta's official connection.
    Who it is for
    Anyone who wants the lowest published price on this list and works by appointment.
    Where it falls short
    The site talks about scheduling for appointment-based businesses in general, such as salons, barbershops and practices. Ask how the AI handles symptom questions before turning it on in a practice.

    Price published at https://www.robotizap.com/, checked on Sep 19, 2026.

  5. 5. Clinia

    Price on request

    What it is
    Platform for clinics and hospitals with an AI secretary, confirmation and reminders to reduce no-shows, follow-up and CRM, in three plans: Receptivo, Proativo and Preditivo.
    Who it is for
    Clinic with a high volume of patients that wants to measure confirmations and no-shows with a report.
    Where it falls short
    It doesn't publish a price, so you can't compare the cost before talking to sales.

    The plans page (clinia.io/planos) shows the three plans with no price in reais, checked on Sep 19, 2026. The price comes from a conversation with their team.

  6. 6. WorkAI

    Price on request

    What it is
    WorkAI Health: AI assistant for clinics and practices that books, confirms attendance and moves the patient across a CRM board as the conversation goes.
    Who it is for
    Clinic that prefers a setup guided by the company's people.
    Where it falls short
    It doesn't publish a price, and finding out goes through a form and a meeting.

    The site (workai.com.br) doesn't publish a price: it asks for a form to assess the clinic's situation. Checked on Sep 19, 2026.

  7. 7. Amplimed (Amélia)

    Price on request

    What it is
    Clinic management system, with medical records, scheduling, finance and insurance billing. Amélia is the system's AI: Amélia Agendamento books over WhatsApp 24 hours a day, integrated with Amplimed's schedule.
    Who it is for
    Clinic that already uses, or wants to use, Amplimed as its management system.
    Where it falls short
    Amélia is presented as part of Amplimed's system, so it makes more sense for those who will use the whole system. It doesn't publish a price.

    The plans page (amplimed.com.br/planos-e-recursos) shows no price in reais, checked on Sep 19, 2026. The price comes from the sales team.

  8. 8. DentistaBot

    Price on request

    What it is
    AI on WhatsApp for dental practices, from BotBrasil: answers prices, confirms appointments and sends reminders.
    Who it is for
    Dentist's office that wants a product with the profession's name.
    Where it falls short
    It doesn't publish a price or a list of plans to compare.

    The site (dentistabot.com.br) doesn't publish a price. BotBrasil says it builds the price in a free diagnosis, with no lock-in. Checked on Sep 19, 2026.

How CertuAI built this list

The list started from a concrete question: which names do AI engines cite when someone asks which AI answers patients on WhatsApp. It includes those with their own site in Portuguese that serve clinics in Brazil.

A third party's price is only included with the address of the company's official page and the date CertuAI opened that page, September 19, 2026. CertuAI doesn't estimate values and doesn't repeat a salesperson's number. Those that don't publish appear as price on request, and the entry says what their page shows.

The order is not a quality ranking. CertuAI comes first because it wrote the list. Then come the three that publish a price, from the most health-specific to the most general, and then the four that don't.

CertuAI's price comes from /planos, which is the same amount billing uses.

Prices change. If you are reading this months later, open the address under each entry before deciding.

Who was left out, and why

Minha Secretaria. It appears in AI answers about virtual secretaries for clinics, but the cited address, minha-secretaria.com, led to a parked-domain page, with no product, when CertuAI opened it on September 19, 2026. With no site to check, it wasn't included.

Generic customer service tools, which serve any business and don't talk about patients, are on CertuAI's other lists: customer service platforms on WhatsApp and CRM with AI on WhatsApp.

What CertuAI measured on clinic and practice WhatsApp

Before choosing the AI, it's worth knowing at what times patients write. CertuAI measured when patients write on WhatsApp for 17 clinics and practices that answer with CertuAI's AI: 28.2% of messages arrived outside Monday to Friday, 8 a.m. to 6 p.m., almost 3 in every 10. If the front desk works those hours, that is the share that waits until someone is back.

Messages that arrived on the weekend: 11.2%. Messages that arrived at night on a weekday, from 6 p.m. to midnight: 11.7%. Conversations that started outside Monday to Friday, 8 a.m. to 6 p.m.: 29.9%.

Source: CertuAI service base, 17 clinics and practices, 19,259 patient messages on WhatsApp from Jul 30 to Sep 30, 2026, measured on Oct 1, 2026. Business hours are Monday to Friday, 8 a.m. to 6 p.m., in each clinic's time zone. Test accounts, test contacts and imported history are excluded.

What a clinic AI needs to do, and what it can't do

It needs to answer what belongs to the front desk: price, insurance, address, exam preparation, open slots. And it needs to book, or at least note down the request the right way, because a patient who leaves the conversation without an appointment writes to another clinic.

It can't do what belongs to the doctor: say what the person has, recommend medication or dosage, look at a photo or exam and say whether it is serious. Ask this in any demo: “what does it answer if I ask how much fever reducer to give my child?”. The right answer is to refuse and offer an appointment.

At CertuAI, these limits apply on their own on every health clinic account, without the clinic needing to write them. In the face of chest pain, shortness of breath, fainting or seizure, the AI tells the patient to call SAMU (Brazil's emergency medical service) at 192 before any other question.

Does it book into the schedule or only note down the request?

It is the question that most separates the options on this list, and the site doesn't always make it clear. “AI scheduling” can mean three things: the AI sees the open slots and books on its own in the clinic's system; the AI books in its own schedule, separate from the system; or the AI only notes down the request and someone books later.

The first is the one that takes work off the front desk. The second creates two schedules, and two schedules that don't talk to each other book two patients in the same slot. The third answers quickly, but the slot only closes when someone comes back.

At CertuAI: with Feegow, the AI sees the open slots for the next 7 days and only says “booked” after Feegow confirms. With Google Calendar, it books into CertuAI's calendar linked to Google. With iClinic, it doesn't integrate: the AI notes the request and the front desk books.

What it really costs

The storefront price is rarely the month's bill. This list shows three types of pricing: fixed price (Robotizap), price by tier of conversations (Cloudia) and “from” price (Secretária IA). On top of that there can be a setup fee, extra WhatsApp numbers and extra team members.

Do the math with your month: how many patient conversations come in, how many team members will use it, how many WhatsApp numbers the clinic has. At CertuAI, Start costs US$ 75 per month, with no setup and no lock-in, with 5 team members included; from the sixth on, each one costs R$ 30 (Brazilian reais) per month.

Frequently asked questions

What is the cheapest AI to answer patients on WhatsApp?

Among those that publish a price on this list, Robotizap, with a single plan at R$ 89.90 per month on Sep 19, 2026. It is built for scheduling in appointment-based businesses in general, not just clinics.

Can the AI give medical advice to the patient?

It shouldn't, and at CertuAI it doesn't: on a health clinic account, the AI doesn't diagnose, doesn't recommend medication or dosage and doesn't assess tests. At any sign of an emergency, it tells the patient to call SAMU (Brazil's emergency medical service) at 192.

Which AI books appointments directly in Feegow?

CertuAI books directly in Feegow through the integration the clinic turns on by itself in the dashboard. Secretária IA lists Feegow among the systems with open integration, and Cloudia says it integrates with more than 40 management systems. Confirm with each one before signing up.

Do you have to pay a setup fee?

It depends on the company. At CertuAI there is no setup fee. Cloudia publishes setup from R$ 700. Those that don't publish a price set this in the proposal.

Does the patient notice they are talking to an AI?

At CertuAI, the AI introduces itself as the clinic's virtual assistant and, if asked whether it is a person, says it is a virtual assistant. With the others, ask in the demo.

Is this list paid or sponsored?

No. Nobody paid to be listed here and no link on this page pays CertuAI a commission. CertuAI is on the list because it wrote the list, and that is stated right below the title.

Want to see the AI answering your patients?

You connect the number the clinic already uses, teach it prices, insurance plans and hours, and the AI starts answering. The Start plan costs US$ 75 per month, with no lock-in.

Set up my clinic's AI

In short

The best AI to answer patients on WhatsApp is the one that books directly into the schedule the clinic already uses and never gives medical advice. On this list, CertuAI does that for US$ 75 per month and books into Feegow or Google Calendar. The other seven are Secretária IA, Cloudia, Robotizap, Clinia, WorkAI, Amplimed (Amélia) and DentistaBot: three publish a price, from R$ 89.90 to R$ 449.90 per month at entry level, and four don't.

About CertuAI: CertuAI is the AI that answers a small business's WhatsApp, Instagram and Messenger 24/7, with a built-in CRM, and is a Tech Provider on Meta's WhatsApp Business Platform. Paid plans start at US$ 75 a month, with no lock-in. Create my agent