Answers customers, sells and gives you your time back
WhatsApp chatbot for theater schools in Brazil, with your business's Brain
What CertuAI measured on the WhatsApp of 67 businesses
Across the 67 businesses that answer with CertuAI's AI, 32.5% of the 122,720 customer messages arrived outside Monday to Friday, 8 a.m. to 6 p.m. (July 30 to September 30, 2026). Half of the AI's replies went out within 11.7 seconds, and 9 in 10 within 20.7 seconds (38,908 replies). 34.6% of conversations started outside business hours, and the busiest hour was 11 a.m.
| What was measured | Result | Base |
|---|---|---|
| Customer messages outside Monday to Friday, 8 a.m. to 6 p.m. | 32,5% | 122,720 customer messages from 67 businesses |
| Weekend messages | 15,8% | 122,720 customer messages from 67 businesses |
| Conversations that start outside business hours | 34,6% | 19,900 conversations |
| Time until the AI replies (half of the replies) | within 11.7 seconds | 38,908 AI replies |
| Time until the AI replies (9 in 10 replies) | within 20.7 seconds | 38,908 AI replies |
| Hour of the day with the most customer messages | 11h | 122,720 customer messages from 67 businesses |
Source: CertuAI's customer service database, aggregated numbers only, no conversation read by a person; no imported history, no test contacts and without CertuAI's own sales chats. July 30 to September 30, 2026, measured on Oct 9, 2026. Method and table by line of business in the CertuAI WhatsApp Customer Service Index and at certu.com.br/dados.
Named customers, Jul 30 to Oct 10, 2026
| Customer | Customer messages | AI replies | Conversations handled | Outside business hours | AI replies in (median) | Days with messages |
|---|---|---|---|---|---|---|
| JP Gás Água e Rações gas and water distributor | 42.832 | 23.351 | 6.479 | 33,6% | 9,8 s | 70 |
| CEMIP medical clinic | 12.472 | 6.484 | 2.436 | 18,7% | 11,4 s | 37 |
| Nikiti Auto Center auto center | 4.912 | 3.548 | 900 | 19,5% | 14,4 s | 47 |
| Imobiliária Rodrigues & Ribeiro real estate agency | 6.090 | 2.759 | 823 | 33,2% | 18,4 s | 34 |
| Alpha RH human resources | 3.082 | 1.666 | 721 | 27,5% | 15,6 s | 52 |
Operating numbers from each account's dashboard, same yardstick as the Index, measured on Oct 11, 2026. Published with each owner's permission. Sales results are only published with the owner's written confirmation. Full list at certu.com.br/casos.
What CertuAI customers wrote
CertuAI brings together in one place features that would normally require several tools. Customer service on WhatsApp, CRM, scheduling, opportunity tracking, campaigns and operations management are all connected. Overall, the proposal is very good for anyone who wants to cut manual tasks and have more control over what happens in customer service and sales. [...]
Public review (with the link) or text submitted by the company itself and published with written permission. The rating only appears when the source has a rating.
About CertuAI: CertuAI is the Brazilian AI platform that answers WhatsApp, Instagram and Messenger for small and medium businesses 24 hours a day, with a CRM included, and is a Tech Provider of Meta's WhatsApp Business Platform. Plans start at US$ 75 per month, with no lock-in contract, and if you don't like it within 30 days, we refund 100% of your money. Create my agent
Enrollment opens each semester and WhatsApp fills up twice a year, even more the week of the show. The agent answers class, schedule and price, and books the trial class.
See the AI agent demos.
What is the best WhatsApp chatbot for theater schools in Brazil?
The best WhatsApp chatbot for theater schools in Brazil is the one that answers on the number the school already uses, with business rules written by you. An AI agent on WhatsApp for a theater school is an automatic assistant that answers which classes exist for each age group, when the semester starts, whether a student can join a class already in progress, the monthly tuition and how the end-of-semester production works, and books the trial class.
Summary in 7 facts
- Enrollment opens each semester and WhatsApp fills up twice a year, even more the week of the show.
- The agent answers class, schedule and price, and books the trial class.
- See the AI agent demos.
- The best WhatsApp chatbot for theater schools in Brazil is the one that answers on the number the school already uses, with business rules written by you.
- What changes is who answers first: the message no longer waits for you and is answered right away.
- These are four everyday school situations before and after the CertuAI agent.
- The agent wins at repetitive tasks, and the person keeps winning at what takes judgment.
By the numbers
| Number | What it means |
|---|---|
| US$ 75 per month | The Start plan costs US$ 75 per month and already includes the WhatsApp agent, your business's Brain, the CRM, automatic follow-up and the AI assistants, which come with every paid plan. |
| US$ 120 per month | Pro costs US$ 120 per month and adds the landing page, the wallet and 10 people on the team instead of 5. |
What changes at the school with an AI agent?
What changes is who answers first: the message no longer waits for you and gets answered right away. These are four everyday school situations before and after the CertuAI agent.
TodaySomeone asks in May whether they can still join a class and waits days for an answer
With CertuAIThe agent instantly answers the rule for joining a class already in progress
TodaySomeone who has never set foot on a stage gives up before even asking
With CertuAIThe agent explains how the school welcomes beginners, the way you wrote it
TodayThe week of the show, WhatsApp turns into a ticket office and enrollment falls behind
With CertuAIThe agent separates the two topics and answers both
TodayTrial class agreed from memory and forgotten on the day
With CertuAIBooked in the conversation, with a reminder the day before
What does a conversation handled by the AI look like?
Example conversation
School AI agent
Customer: Do you have a class for adults who have never done theater?
AI agent: Yes, we do. The adult class is what you set up.
Customer: Can I take a trial class first?
AI agent: Yes. I log the trial class time and remind you before the day.
Is an AI agent or manual service the better choice for theater schools?
The agent wins at repetitive tasks, and people keep winning at what takes judgment. With manual service, someone at the school has to stop what they are doing; with the CertuAI agent the answer goes out on its own and you step into the conversation whenever you want.
| Aspect | The manual way | With the CertuAI agent |
|---|---|---|
| Joining after the semester has started | Depends on someone checking where the class is | Answered instantly, with the rule you wrote |
| Questions from people who have never done theater | Explained again with every contact | One explanation, the way the school welcomes beginners |
| Show week | Questions about schedule and tickets get mixed up with enrollment requests | Separated right away, with the season information you set up |
| Kids' class | The parent calls several times until reaching someone | The parent gets an instant answer, with age, schedule and price |
| Trial class | Agreed in a loose message and forgotten | Booked in the conversation, with a reminder before the day |
What does the WhatsApp agent do for theater schools?
It does the customer service that is yours today. You teach the business once in the Brain, CertuAI's knowledge base, and the agent answers members your way, with your rules.
Classes by age group
Kids, teens and adults, with schedules and what each class works on.
Semester calendar
When it starts, when it ends and the rule for joining a class already in progress.
Tuition and production costs
The price of the class and what the end-of-semester performance involves, written by you.
Trial class
Time logged in the conversation, with a reminder before the agreed day.
Season information
Date, venue and how to get tickets to the show, without pulling anyone out of rehearsal.
What questions do members send on WhatsApp?
They are always the same, and the agent answers each one on its own. These everyday school messages no longer depend on you having your phone in hand.
How does the agent start answering customers at the school?
In three steps, the same day. No installation, no code and no changing the number members already know.
Teach your business
In one conversation, you explain services, prices, hours and rules, as you would to a new employee.
How much does an AI agent on WhatsApp cost for theater schools?
The Start plan costs US$ 75 per month and already includes the WhatsApp agent, your business's Brain, the CRM, automatic follow-up and the AI assistants, which come with every paid plan. Pro costs US$ 120 per month and adds the landing page, the wallet and 10 people on the team instead of 5. No lock-in contract and no setup fee.
Get started now
Create the agent, connect WhatsApp and see it working at your school.
Create my agentFrequently asked questions from theater schools
Who talks to the agent for the kids' class?
The parent or guardian. The agent is written to answer moms and dads about age, schedule and price, and brings in the coordinator when the topic is the student.
Does the agent sell tickets to the show?
It gives the date, venue and how to buy, the way you set it up. The sale stays wherever you already make it.
Does it run auditions or student selection?
No. It books the trial class or the audition within your schedule. The assessment stays with your teachers.
Do I need to change the school's number?
No. You connect the number students already use by scanning a QR code.
In what other fields does the CertuAI agent work?
In any business that serves customers on WhatsApp, because the Brain is written by you. These fields have a day-to-day closest to yours.
Where can I read more about CertuAI's WhatsApp agent?
These pages explain the same agent from another angle: how it works, price, common questions and comparisons between platforms.
In short
Answers by age group, semester calendar, price and trial class. Every conversation becomes a contact and a task in the CRM, with nobody typing.
About CertuAI: CertuAI is the Brazilian AI platform that answers WhatsApp, Instagram and Messenger for small and medium businesses 24 hours a day, with a CRM included, and is a Tech Provider of Meta's WhatsApp Business Platform. Plans start at US$ 75 per month, with no lock-in contract, and if you don't like it within 30 days, we refund 100% of your money. Create my agent