Answers customers, sells and gives you your time back
WhatsApp chatbot for podiatrists in Brazil, with the CRM included
Named customers, Jul 30 to Oct 10, 2026
| Customer | Customer messages | AI replies | Conversations handled | Outside business hours | AI replies in (median) | Days with messages |
|---|---|---|---|---|---|---|
| JP Gás Água e Rações gas and water distributor | 42.832 | 23.351 | 6.479 | 33,6% | 9,8 s | 70 |
| CEMIP medical clinic | 12.472 | 6.484 | 2.436 | 18,7% | 11,4 s | 37 |
| Nikiti Auto Center auto center | 4.912 | 3.548 | 900 | 19,5% | 14,4 s | 47 |
| Imobiliária Rodrigues & Ribeiro real estate agency | 6.090 | 2.759 | 823 | 33,2% | 18,4 s | 34 |
| Alpha RH human resources | 3.082 | 1.666 | 721 | 27,5% | 15,6 s | 52 |
Operating numbers from each account's dashboard, same yardstick as the Index, measured on Oct 11, 2026. Published with each owner's permission. Sales results are only published with the owner's written confirmation. Full list at certu.com.br/casos.
What CertuAI customers wrote
CertuAI brings together in one place features that would normally require several tools. Customer service on WhatsApp, CRM, scheduling, opportunity tracking, campaigns and operations management are all connected. Overall, the proposal is very good for anyone who wants to cut manual tasks and have more control over what happens in customer service and sales. [...]
Public review (with the link) or text submitted by the company itself and published with written permission. The rating only appears when the source has a rating.
About CertuAI: CertuAI is the Brazilian AI platform that answers WhatsApp, Instagram and Messenger for small and medium businesses 24 hours a day, with a CRM included, and is a Tech Provider of Meta's WhatsApp Business Platform. Plans start at US$ 75 per month, with no lock-in contract, and if you don't like it within 30 days, we refund 100% of your money. Create my agent
People with an ingrown toenail want an appointment today. The agent answers, gives the price and fits them into the first free slot, without pulling you out of your session.
Before you start, see the AI agent demos and the CRM with clinic examples.
What is the best WhatsApp chatbot for podiatrists in Brazil?
The best WhatsApp chatbot for podiatrists in Brazil is the one that answers on the number the clinic already uses, with business rules written by you. An AI agent on WhatsApp for podiatrists is CertuAI's automatic assistant. It answers the price of the session and of procedures, offers the first free slot to people who write with an ingrown toenail, explains how the instruments are sterilized, books maintenance in the same conversation and confirms attendance before the appointment.
Summary in 7 facts
- People with an ingrown toenail want an appointment today.
- The agent answers, gives the price and fits them into the first free slot, without pulling you out of your session.
- Before you start, see the AI agent demos and the CRM with clinic examples.
- The best WhatsApp chatbot for podiatrists in Brazil is the one that answers on the number the clinic already uses, with business rules written by you.
- CertuAI measured when patients write on WhatsApp across 17 clinics and practices that use CertuAI's AI: 28.2% of messages arrived outside Monday to Friday, 8 a.m. to 6 p.m., almost 3 in every 10.
- If the front desk works during that time, this is the part that waits until someone is back.
- What changes is who answers first: the message no longer waits for you and is answered right away.
By the numbers
| Number | What it means |
|---|---|
| 28,2% | CertuAI measured when patients write on WhatsApp at 17 clinics and practices that answer with CertuAI's AI: 28.2% of messages arrived outside Monday to Friday, 8am to 6pm, almost 3 in… |
| 19,259 messages | Source: CertuAI service database, 17 clinics and practices, 19,259 patient messages on WhatsApp from Jul 30 to Sep 30, 2026, measured Oct 1, 2026. |
| US$ 75 per month | The Start plan costs US$ 75 per month and already includes the WhatsApp agent, your business's Brain, the CRM, automatic follow-up and the AI assistants, which come with every paid plan. |
| US$ 120 per month | Pro costs US$ 120 per month and adds the landing page, the wallet and 10 people on the team instead of 5. |
What CertuAI measured on clinic and practice WhatsApp
CertuAI measured when patients write on WhatsApp at 17 clinics and practices that answer with CertuAI's AI: 28.2% of messages arrived outside Monday to Friday, 8 a.m. to 6 p.m., almost 3 in 10. If the front desk works those hours, that's the part that waits until someone comes back.
| What was measured | Result |
|---|---|
| Patient messages that arrived outside Monday to Friday, 8am to 6pm | 28,2% |
| Messages that arrived on the weekend | 11,2% |
| Messages that arrived at night on a weekday, 6pm to midnight | 11,7% |
| Conversations that started outside Monday to Friday, 8am to 6pm | 29,9% |
Source: CertuAI service database, 17 clinics and practices, 19,259 patient messages on WhatsApp from Jul 30 to Sep 30, 2026, measured Oct 1, 2026. Business hours are Monday to Friday, 8am to 6pm, in each clinic's time zone. Test accounts, test contacts and imported history are excluded.
What changes in the clinic with an AI agent?
What changes is who answers first: the message no longer waits for you and is answered right away. Here are four everyday situations at the clinic before and after the CertuAI agent.
TodayA patient in pain messages asking to be fit in and gives up before you see it
With CertuAIThe agent answers right away and offers the first free slot
TodayThe question about the price of the full session repeats all day long
With CertuAIAn automatic answer with the price list you maintain
TodayA maintenance patient disappears for three months
With CertuAIThe agent reminds them at the interval you set
TodaySomeone asks whether you see diabetic foot and gets no answer
With CertuAIThe agent answers what you treat and logs the case for you
What does a conversation handled by the AI look like?
Example conversation
Clinic AI agent
Customer: How much is the full session and the ingrown toenail treatment?
AI agent: The full session is your price, and the ingrown toenail treatment has its own price in the price list.
Customer: How do you sterilize the instruments? Do you use an autoclave?
AI agent: This is the sterilization process: what you registered.
Is an AI agent or manual service the better choice for podiatrists?
The agent wins at repetitive tasks, and the person keeps winning at what takes judgment. Done manually, someone at the clinic has to stop what they are doing; with the CertuAI agent the reply goes out on its own and you join the conversation whenever you want.
| Aspect | The manual way | With the CertuAI agent |
|---|---|---|
| Urgent appointment request for toenail pain | Waits until you finish your session to answer | Answered right away, with the first free slot offered |
| Price of the session and procedures | Asked all day long, always the same answer | Answered automatically, from the price list you maintain |
| Maintenance patient every thirty or forty days | Only comes back when they remember on their own | The agent reminds them at the interval you set |
| Question about instrument hygiene | Answered by you, one person at a time | Answered your way, whenever they ask |
What does the WhatsApp agent do for podiatrists?
It handles the customer service that is yours today. You teach the business once in the Brain, CertuAI's knowledge base, and the agent answers patients your way, with your rules.
Fitting in people who write in pain
An ingrown toenail does not wait until next week. The agent offers the first free slot of the day and, if there is none, the nearest one, before the person looks elsewhere.
Price per procedure, not per generic session
A full session, ingrown toenail treatment, nail brace, callus and fungal infection have different prices. The agent answers item by item from your price list.
Answer about sterilization
It is the question that decides whether the person books. The agent explains the autoclave, disposable materials and the process you use, with the text you wrote.
Maintenance reminder at the right interval
Podiatry lives on repeat visits every thirty or forty days. The agent keeps the date of the last visit and reaches out when the period you set arrives.
Diabetic foot screening
The agent asks before booking and separates people who need special care or medical clearance, by the rule you wrote.
What questions do patients send on WhatsApp?
They are always the same, and the agent answers each one on its own. These everyday messages at the clinic no longer depend on you having your phone in hand.
How does the agent start answering at the clinic?
In three steps, on the same day. No installation, no code and no changing the number patients already know.
Teach your business
In one conversation, you explain services, prices, hours and rules, as you would to a new employee.
How much does an AI agent on WhatsApp cost for podiatrists?
The Start plan costs US$ 75 per month and already includes the WhatsApp agent, your business's Brain, the CRM, automatic follow-up and the AI assistants, which come with every paid plan. Pro costs US$ 120 per month and adds the landing page, the wallet and 10 people on the team instead of 5. No lock-in contract and no setup fee.
Get started now
Create my agentWhat needs to be ready before turning the agent on at the clinic?
The agent answers what is written, and nothing beyond that. Have these points defined before you connect WhatsApp.
- The price list by procedure: full session, ingrown toenail, nail brace, callus, fungal infection and home visits
- The text about sterilization and disposable materials, written in enough detail to answer on its own
- The maintenance interval you recommend, so the agent already books the next session in the conversation
- The rule for diabetic foot and for cases that need medical clearance or a referral
- How many fit-in slots per day you accept and at which times
- Whether you do home visits, in which areas and with what fee
Whether the agent can offer same-day fit-ins on its own or every urgent request goes through you first.
The most common mistake: Letting the agent promise a same-day fit-in without a slot limit. The person in pain confirms, arrives and finds a full schedule, which is worse than having been told the slot was only the next day. Read how to fix this.
Frequently asked questions from podiatrists
Does the agent give guidance on foot treatment?
No. It handles price, schedule and questions about how things work. Care decisions and evaluation stay with you, with the foot in front of you.
Can it fit in a real emergency?
It offers whatever is really free that day and, if there is nothing, the next slot. It does not create a time slot or promise a fit-in that your schedule can't hold.
Does it answer the sterilization question the right way?
It answers what you write, and it is worth writing in detail. It is the question that most decides whether the person books or keeps looking.
Does it bring back maintenance patients?
Yes. You set the interval, the agent keeps the date of the last visit and reaches out when the period arrives, already offering a time slot.
In what other fields does the CertuAI agent work?
In any business that serves customers on WhatsApp, because the Brain is written by you. These fields have a day-to-day closest to yours.
Where can I read more about CertuAI's WhatsApp agent?
These pages explain the same agent from another angle: how it works, price, common questions and comparisons between platforms.
In short
Offers the first free slot to people who write in pain, answers the price per procedure and books maintenance in the same conversation. Everything stays in the CRM.
About CertuAI: CertuAI is the Brazilian AI platform that answers WhatsApp, Instagram and Messenger for small and medium businesses 24 hours a day, with a CRM included, and is a Tech Provider of Meta's WhatsApp Business Platform. Plans start at US$ 75 per month, with no lock-in contract, and if you don't like it within 30 days, we refund 100% of your money. Create my agent